Introduction Experience / Trial Lessons Flight Terms & Conditions
VALIDITY OF VOUCHERS
Gift vouchers are valid for a period of six months from the date of purchase. Validity of vouchers cannot normally be extended after the expiry date. See table of Voucher Extension fees below. An extension in the validity of gift vouchers is at the discretion of HJS Helicopters Ltd, whose decision is final. Your flight must be pre-booked (see booking) and flown before the expiry date unless previously cancelled by HJS Helicopters Ltd (see refunds and cancellations). For the flight to be redeemed the gift voucher must be presented on the day of flight. Damaged or photocopied gift vouchers will not be accepted.
REFUNDS AND CANCELLATIONS
Gift vouchers are non-refundable. HJS Helicopters Ltd will take no responsibility for any accommodation, travel or any other expenses you may incur. Sometimes we have to cancel flights for reasons beyond our control e.g. inclement weather. We will do our best to notify you as soon as possible and will offer you an alternative date and time. Please ensure you notify HJS Helicopters of any change in contact details. In the event of technical difficulties with our aircraft or adverse events beyond our control we reserve the right to cancel your flight at short notice.
All flights that take place are subject to weather limitations. The following restrictions apply to all participants, weight limit of 16 stone/224lbs/100kgs for the Robinson R22 and 20 stone/280lbs/127kgs for the Robinson R44. Trial Lesson participants must be in normal good health (see disability) and aged 14 years or over for Trial Lessons and over 12 years or accompanied by an adult for Introduction Experience Flights. The rotation of the helicopter blades can at times produce a flickering effect which may pose a hazard to susceptible clients such as those with epilepsy. Those suffering from an ear infection or common cold may not wish to fly as the change in air pressure involved in flight may cause pain or physical damage. HJS Helicopters Ltd reserves the right to refuse services to anyone that appears to be under the influence of drugs or alcohol. HJS Helicopters Ltd decision regarding refusal of passengers on any grounds is final.
We recognise that certain flights may present difficulties for those with disabilities. Upon purchasing or booking a flight HJS Helicopters must be made aware of any disabilities that the recipient may have. Each case will be looked at individually and a decision shall be made accordingly.
Bookings for Introduction Experience Flights can be made online. Alternatively call 01224 739111 to make your booking. To book a Trial Lesson please call 01224 739111. This is also the case with private group bookings. Introduction Experience flights and Trial lessons are restricted to certain allocated times and dates.
VOUCHER EXTENSION FEES
|Voucher Value||Under 6 months||Under 12 months|
|£55 or under||£20||£35|
|£99 to £159||£30||£50|
|£160 to £269||£45||£80||£270 to £379||£70||£110|